Retail Store Operations Manager

3 weeks ago


Surrey, British Columbia, Canada Mainland Kids Fashion Mandi Ltd. Full time
Retail Store Operations Manager
Job Summary:
We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Mainland Kids Fashion Mandi Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring seamless customer experiences, and driving sales growth.

About Us:
Mainland Kids Fashion Mandi Ltd. is a leading retailer of children's fashion clothing in [Location]. Our mission is to provide high-quality products, exceptional customer service, and a unique shopping experience that sets us apart from the competition.

Key Responsibilities:
* Supervise staff, including apprentices, sales workers, and design team members* Assign sales workers to duties, ensuring optimal coverage and productivity* Hire and train new staff members or arrange for their training* Plan and develop permanent and temporary exhibits and displays for museum exhibitions, trade shows, conventions, and retail spaces* Order merchandise, authorize returns, and establish work schedules* Prepare reports on sales volumes, merchandising, and personnel matters* Resolve customer requests, complaints, and supply shortages* Organize and maintain inventory* Supervise and coordinate activities of workers* Ensure compliance with company policies and procedures* Maintain a clean and safe working environment

Requirements:
* 1 year to less than 2 years of experience in a similar role* Secondary (high) school graduation certificate* Strong leadership and communication skills* Ability to work in a fast-paced environment* Experience with women's clothing preferred* Art or fashion design experience an asset* Permanent work term* Work language: English* Hours: 40 hours per week* Estimated salary: $55,000 - $65,000 per annum

Benefits:
* Competitive salary and benefits package* Opportunities for career growth and development* Collaborative and dynamic work environment* Recognition and rewards for outstanding performance

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