Operational Team Lead for Pizza Nova
2 weeks ago
Operational Team Lead for Pizza Nova
About the Role:We are seeking a highly skilled and experienced Operational Team Lead to join our team at Pizza Nova. In this role, you will be responsible for overseeing the day-to-day operations of our fast-paced food outlet or concession.
Key Responsibilities:- Establish Methods to Meet Work Schedules: Develop and implement efficient methods to ensure timely completion of tasks and meet work schedules.
- Supervise and Coordinate Activities: Oversee the activities of staff who prepare and portion food, ensuring high-quality service and adhering to safety procedures.
- Train Staff: Provide comprehensive training to new staff members on job duties, sanitation, and safety procedures.
- Estimate Ingredients and Supplies: Accurately estimate the required ingredients and supplies for meal preparation to minimize waste and optimize inventory.
- Maintain Quality Control Standards: Ensure that food and service meet quality control standards, maintaining a clean and hygienic environment.
- Address Customer Complaints: Respond promptly to customer complaints and concerns, resolving issues in a professional manner.
- Record Maintenance: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
This is a fast-paced role that requires standing for extended periods, working under pressure, and meeting tight deadlines. You will be part of a dynamic team that values collaboration and teamwork.
Requirements:To be successful in this role, you will need:
- Candidate Profile: 5-10 years of experience in a supervisory role within the food industry.
- Education: Secondary (high) school graduation certificate.
- Excellent Communication Skills: Strong oral communication skills and the ability to provide clear instructions to staff.
- Client Focus: Excellent client focus with a strong commitment to delivering exceptional customer service.
- Flexibility: Ability to adapt to changing circumstances and prioritize tasks effectively.
Pizza Nova offers a competitive salary, benefits package, and opportunities for career advancement. If you are a motivated and results-driven individual with a passion for the food industry, we encourage you to apply for this exciting opportunity.
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