Operational Team Lead for Pizza Nova

2 weeks ago


Mississauga, Ontario, Canada PIZZA NOVA Full time
Job Title:

Operational Team Lead for Pizza Nova

About the Role:

We are seeking a highly skilled and experienced Operational Team Lead to join our team at Pizza Nova. In this role, you will be responsible for overseeing the day-to-day operations of our fast-paced food outlet or concession.

Key Responsibilities:
  • Establish Methods to Meet Work Schedules: Develop and implement efficient methods to ensure timely completion of tasks and meet work schedules.
  • Supervise and Coordinate Activities: Oversee the activities of staff who prepare and portion food, ensuring high-quality service and adhering to safety procedures.
  • Train Staff: Provide comprehensive training to new staff members on job duties, sanitation, and safety procedures.
  • Estimate Ingredients and Supplies: Accurately estimate the required ingredients and supplies for meal preparation to minimize waste and optimize inventory.
  • Maintain Quality Control Standards: Ensure that food and service meet quality control standards, maintaining a clean and hygienic environment.
  • Address Customer Complaints: Respond promptly to customer complaints and concerns, resolving issues in a professional manner.
  • Record Maintenance: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
Work Environment:

This is a fast-paced role that requires standing for extended periods, working under pressure, and meeting tight deadlines. You will be part of a dynamic team that values collaboration and teamwork.

Requirements:

To be successful in this role, you will need:

  • Candidate Profile: 5-10 years of experience in a supervisory role within the food industry.
  • Education: Secondary (high) school graduation certificate.
  • Excellent Communication Skills: Strong oral communication skills and the ability to provide clear instructions to staff.
  • Client Focus: Excellent client focus with a strong commitment to delivering exceptional customer service.
  • Flexibility: Ability to adapt to changing circumstances and prioritize tasks effectively.
Benefits:

Pizza Nova offers a competitive salary, benefits package, and opportunities for career advancement. If you are a motivated and results-driven individual with a passion for the food industry, we encourage you to apply for this exciting opportunity.


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