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Warehouse Operations Shift Lead
1 month ago
About Canada Cartage
We are an iconic Canadian company with over 100 years of experience in helping businesses grow and succeed in Canada. Our national network of terminals, cross-docks, and distribution centers makes us one of Canada's largest and most trusted supply chain service providers.
We pride ourselves on delivering innovative fleet solutions that exceed customer expectations. Our team is driven by a commitment to excellence, supported by technology and innovation.
Position Summary
The Warehouse Operations Shift Lead plays a crucial role in achieving our company objectives for safety, efficiency, quality, and inventory accuracy. This position emphasizes the management of Team Members and the implementation of proactive operations action plans specific to receiving, warehousing, and shipping product.
Key Responsibilities
- Employee Management and Development: Conduct regular formal employee reviews and informal feedback discussions. Train and coach staff on WMS systems and act as a subject matter expert.
- Operations Management: Work closely with staff to manage day-to-day operations. Help drive goal, target, and performance standards.
- Customer Service: Provide exemplary customer service as the first point of contact. Ensure all KPIs are achieved for customers and internal stakeholders.
- Training and Development: Ensure employees are trained and aware of all standard operating procedures and best practices.
Requirements
We are looking for a candidate with 1-2 years of relevant warehouse experience and front-line supervision experience. You must possess skills in leadership, organization, and communication, as well as proven analytical and problem-solving skills.
Additional Requirements
- Education and Training: Must have a solid understanding of warehousing and distribution. Familiar with all material handling equipment and knowledge of health and safety legislation.
- Leadership and Communication Skills: Excellent verbal and written communication skills and strong leadership abilities.
Benefits
- Career Growth Opportunities: Meaningful opportunities for career growth and professional development.
- Recognition and Rewards: Company-wide recognition initiatives and rewards for outstanding customer service, teamwork, and core values.
- Perks and Discounts: Discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, and more.
Estimated Salary: $55,000 - $65,000 per year
Why Choose Canada Cartage?
We are a top employer recognized on the Forbes list of Canada's Best Employers for six straight years. We prioritize diversity and inclusion, making us an excellent choice for those seeking a dynamic and inclusive work environment.
