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Primary Care Operations Coordinator

1 week ago

Burnaby, British Columbia, Canada ASPECT BC - Association of Service Providers for Employability and Career Training Full time

MOSAIC, a leading settlement organization in Canada, is seeking a skilled Medical Office Assistant to provide exceptional care and service to community members. As a key member of the Clinic team, this individual will play a vital role in ensuring a safe and welcoming environment for all individuals.

About MOSAIC

MOSAIC operates on the traditional and unceded Coast Salish Territories, serving diverse communities through a wide range of high-quality settlement and integration programs. With over 45 years of experience, MOSAIC has established itself as a trusted partner in fostering a diverse and inclusive workplace.

The ideal candidate will have experience working in a clinical setting, engaging with multiple stakeholders within the healthcare sector, and possessing exceptional communication skills. They will also be able to work collaboratively with colleagues at all levels of an organization and across sectors.

Job Summary

This role requires continuous improvement of quality and safety in all aspects of the position. Reporting to the Clinic Manager, the Medical Office Assistant provides administrative day-to-day support to the clinic, ensuring a safe and welcoming environment for all individuals.

The successful candidate will perform various tasks, including:

  • Coordinating internal and external communication
  • Answering phone calls, emails, and correspondence
  • Maintaining bulletin boards, calendars, and staff schedules
  • Providing reception services, such as registering new patients and booking appointments
  • Facilitating facility support, ensuring a welcoming environment for patients and families
Requirements
  • Secondary education and a Medical Office Assistant diploma, plus one year of recent related office/clerical experience or an equivalent combination of education, training, and experience
  • Experience working with diverse cultural and lifestyle backgrounds
  • Office management principles, methods, and procedures; records retention policies and schedules

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week. We are committed to creating a safe and healthy working environment for our employees.