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Mid-Market Sales Expert

1 week ago

London, Ontario, Canada Yotpo Full time

About This Role

We're seeking a highly skilled Mid-Market Account Manager to join our team in Canada. As a Mid-Market Account Manager, you'll be responsible for driving revenue growth and building strong client relationships.

In this role, you'll work closely with our sales team to understand customer needs and develop strategic plans to meet those needs. You'll also be responsible for fostering strong client relationships, understanding their needs, and driving revenue growth with each customer.

Your Key Responsibilities:

  • Strategically nurture and close renewals and complex cross-sell and upsell deals.
  • Serve as a trusted advisor to clients, consulting on their business challenges and objectives.
  • Develop and nurture strong relationships with key stakeholders, including economic buyers.
  • Understand customer pain points and position thoughtful solutions that lead to expansion opportunities.
  • Forecast sales and retention activity while maintaining satisfied customers.
  • Demonstrate expertise within different e-commerce verticals and tailor your approach based on unique challenges and opportunities.

About Our Team

We're a fast-growing e-commerce company, spread across the globe, with teams in the US, Canada, UK, Israel, Bulgaria, and Australia. We're committed to anti-racist work and welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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