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Community Engagement Specialist
2 months ago
The Community Integration Manager is a key position at WCG International Consultants Ltd. responsible for supporting the performance of the Integration of Employment Services (IES) through building and nurturing relationships with key collaborators and community organizations.
This role involves creating local partnerships that will effectively build referrals into IES and out, to support clients' needs. The Community Integration Manager will facilitate engagement through activities and events, and manage projects designed to increase community engagement with IES services and embed the WCG brand as an integrated partner in the Toronto landscape of services.
The Community Integration Manager leads the team of Community Integration Specialists and is responsible for driving the aims of the Community Integration Strategy in Toronto through their team, by delivering tangible results to support strategic and operational objectives.
Key Responsibilities- Community Engagement: Communicate regularly with partners and community collaborators to provide updates on project progress, successes, and challenges.
- Reporting and Analysis: Prepare and present reports, summaries, and analyses to all partners and senior leadership, documenting project outcomes and impact.
- Partnership Development: Identify opportunities for engagement with local tables, working groups, and forums to promote the EO and WCG offer.
- Program Development: Develop and implement programs, activities, and initiatives to promote community integration and engagement.
- Project Management: Manage projects designed to increase community integration, overseeing project planning, implementation, and evaluation to ensure successful outcomes.
- Resource Management: Identify and secure resources to support community integration programs and initiatives.
- Team Leadership: Provide leadership and guidance to a team of CISs, supporting their professional development and growth and achievement of KPIs.
- Client Feedback: Ensure that Specialist & Integration Partners provide regular and quality client feedback following support and interventions and assess the impact/value of interventions provided, making recommendations for improvements.
- Communication: Timely communication with internal and community partners to provide updates on project progress, successes, and challenges.
- Strategic Alignment: Align strategic priorities and collaborate closely with Operations, Social Assistance coordinators, and Employer Engagement leads.
- Social Value Strategy: Execute, manage, and report on the Social Value Strategy.
- Education and Experience: Working knowledge of and experience in Community Development, Social Work, Public Administration, or related field.
- Community Engagement: Comprehensive experience in community engagement, project management, or related field, with a track record of success in building and maintaining relationships with all partners and community organizations.
- Leadership and Management: Proven leadership and management skills, with the ability to lead and inspire a team of professionals to achieve project goals and objectives.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with diverse collaborators and community members.
- Strategic Thinking: Strategic thinker with the ability to analyze data, identify trends, and develop innovative solutions to address community needs.
- Technical Skills: Proficiency in Microsoft Office Suite, project management tools, and community engagement platforms.
- Additional Requirements: Experience in developing and managing social value strategy and must successfully pass a Criminal Record Check.
