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Vehicle Damage Specialist

1 week ago

Halifax, Nova Scotia, Canada TD Bank Full time

At TD Bank, we're committed to delivering exceptional customer experiences. As an Auto Claims Advisor, you'll play a critical role in helping us achieve this goal by providing expert guidance and support to customers who have experienced vehicle damage.

Responsibilities

Your responsibilities as an Auto Claims Advisor will include:

  • Providing advice and support to customers throughout the claims process.
  • Gathering and verifying required information and documentation to ensure accurate and timely settlements.
  • Working collaboratively with internal teams and external vendors to resolve claims efficiently.
Requirements

To succeed in this role, you'll need:

  • Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex problems.
  • Excellent customer service skills, with a focus on meeting or exceeding customer expectations.
  • Superior time management skills, with the ability to prioritize tasks and meet deadlines.
  • Demonstrated clear and professional written and verbal communication skills.
  • Bilingual written and verbal skills in English and French (required for Quebec-based applicants).