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Housekeeping Assistant

2 months ago

Toronto, Ontario, Canada Easton's Group of Hotels Full time

Job Overview

We are seeking a reliable and detail-oriented Housekeeping Assistant to join our team at Easton's Group of Hotels. As a Housekeeping Assistant, you will play a vital role in ensuring the cleanliness and organization of our hotel floors.

Key Responsibilities

  • Assist room attendants with heavy items such as mattresses and linens, and deliver linens and other supplies to room attendants.
  • Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
  • Maintain cleanliness and organization of floor closets and vending areas, remove trash throughout the hotel, wipe down shelves/counters, sweep and wax floor, and remove non-floor closet items and store in appropriate areas.
  • Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May collect newspaper and other items for recycling.
  • May regularly assist with deep cleaning projects.

Requirements

  • Basic reading, writing, and math skills.
  • Some housekeeping experience.
  • Friendly and hospitality-focused.
  • Attention to detail.
  • Ability to work under pressure in a fast-paced, stressful environment.