Hospitality Operations Manager

5 days ago


Kingston, Ontario, Canada Atria Senior Living, Inc. Full time

The Resident Experience Coordinator is responsible for creating an engaging and enjoyable environment for our residents.

Main Duties
  1. Lead by example and demonstrate a passion for providing exceptional customer service.
  2. Recruit, train, and coach housekeeping and dining room staff to ensure they meet our high standards.
  3. Develop and implement programs to enhance resident satisfaction and engagement.
  4. Collaborate with the General Manager/Executive Director to achieve business objectives.
  5. Manage labor schedules and budgets to optimize efficiency.
  6. Ensure compliance with all relevant laws and regulations.
Qualifications
  • Diploma or GED required; Associate's degree preferred.
  • At least 2 years of experience in front-of-house supervision and leadership.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.


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