Global Mainframe Systems Support Expert

6 days ago


Montreal, Quebec, Canada Software International Full time
Job Description:

As a key member of our global team, we are seeking an experienced z/OS Systems Programmer to join us on a 12-month renewable contract basis. This exciting opportunity will allow you to work with a large global infrastructure client, providing top-notch technical support and expertise in the mainframe environment.

About the Role:
This role requires the ability to provide services in complex network/systems environments, interacting with customers, vendors, and management to ensure high levels of customer satisfaction. As the primary point of contact for z/OS Operating Systems Q&A, you will engage in identifying and resolving complex problems related to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services.

Key Responsibilities:
• Provide expert-level support for z/OS systems, including installation, maintenance, and problem determination
• Collaborate with customers, vendors, and internal teams to resolve technical issues and improve system performance
• Develop and maintain detailed knowledge of technical solutions and management tools
• Engage in troubleshooting and resolution of complex technical issues
• Participate in Disaster Recovery tests and On-call rotation

Required Skills and Qualifications:
• Strong experience with z/OS systems, including SMP/E, ACF2, IO Gen, and assembler coding skills
• Proficiency in BMC & IBM Scheduler software, TSO, ISPF, HCD, and JES2/JES3
• In-depth knowledge of DFSMS from an MVS system programmer perspective
• Excellent written and spoken French and English language skills
• Ability to work independently and as part of a virtual team environment

Salary and Benefits:
This position offers a competitive salary range of $100-$120 per hour, plus C2C benefits, depending on overall experience. The contract is renewable for up to 12 months, with possible extensions or potential transition into a permanent role. Remote work arrangement is available, with occasional travel to client sites may be required. Please note that the salary range may vary based on individual qualifications and experience.

Why Join Our Team?
We are a dynamic and innovative organization, committed to delivering exceptional technical talent to our clients. As a key member of our global team, you will have opportunities to grow and develop your skills, working with cutting-edge technologies and collaborating with a diverse group of professionals. If you are passionate about mainframe systems and dedicated to delivering exceptional service, we encourage you to apply.

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