Ottawa Customer Service Associate Role
4 weeks ago
At beBee Professionals, we are seeking a dedicated and friendly Customer Service Representative to support our team in Ottawa.
Job Overview:This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and wants to work in a fast-paced environment. The successful candidate will provide top-notch service to our customers, addressing their inquiries and resolving any issues they may encounter.
Salary Information:The estimated hourly wage for this role is between $18-$22, with performance bonuses available.
Key Responsibilities:- Handle customer inquiries via phone, chat, and email.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely and professional manner.
- Document customer interactions and feedback.
- Collaborate with team members to improve service processes.
- High school diploma or equivalent; additional education is an asset.
- Previous experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a dynamic environment.
- Proficiency in customer service software and tools.
- A competitive hourly wage and performance bonuses.
- A comprehensive health benefits package.
- Opportunities for career advancement.
- A supportive work environment with a focus on teamwork.
- Employee discounts and perks.
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