Ottawa Customer Service Associate Role

4 weeks ago


Ottawa, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

At beBee Professionals, we are seeking a dedicated and friendly Customer Service Representative to support our team in Ottawa.

Job Overview:

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and wants to work in a fast-paced environment. The successful candidate will provide top-notch service to our customers, addressing their inquiries and resolving any issues they may encounter.

Salary Information:

The estimated hourly wage for this role is between $18-$22, with performance bonuses available.

Key Responsibilities:
  • Handle customer inquiries via phone, chat, and email.
  • Provide accurate information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is an asset.
  • Previous experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a dynamic environment.
  • Proficiency in customer service software and tools.
Benefits Package:
  • A competitive hourly wage and performance bonuses.
  • A comprehensive health benefits package.
  • Opportunities for career advancement.
  • A supportive work environment with a focus on teamwork.
  • Employee discounts and perks.


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