Furniture Sales Lead
2 months ago
About the Role
We are seeking a highly motivated and experienced Furniture Sales Lead to join our team at Big Lots. As a Furniture Sales Lead, you will be responsible for leading the furniture team and driving furniture sales. You will be accountable for the furniture department's overall performance, including furniture merchandising, presentation, and recovery standards, as well as furniture sales metrics.
Key Responsibilities
- Lead the furniture team and drive furniture sales to achieve departmental goals and objectives.
- Develop and implement effective merchandising and presentation strategies to maximize sales and customer engagement.
- Provide clear work direction and coaching to furniture sales team members on all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.
- Assist customers with product information, selection, and purchase, and ensure third-party delivery program is marketed to customers and understood by associates.
- Manage the price hold process, including weekly audits, to ensure accuracy and compliance.
- Maintain furniture department inventory, including cycle counts, to maximize sales and inventory turn.
- Identify furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.
- Strive to continually improve the furniture department's sales and ensure merchandising and presentation standards, signage, recovery, and cleanliness are maintained.
- Serve in the Manager on Duty role as needed, including opening and closing the store, and provide leadership and direction to floor associates to ensure store, merchandising, and customer service standards are continuously met.
Requirements
- High School Diploma, GED, or equivalent work experience required.
- Minimum one-year retail sales experience preferred.
- Demonstrated furniture merchandising and sales skills preferred.
- Strong customer service and communication skills required.
- Ability to lift, carry, push, and pull a minimum of 50 pounds required.
- Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.
- Basic English literacy, math, and PC skills required.
Equal Employment Opportunity
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
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