Retail Support Specialist

2 weeks ago


Fredericton, New Brunswick, Canada The Home Depot Part time
Job Description

We are seeking a Retail Support Specialist to join our team at The Home Depot. As a front-end associate, you will be responsible for providing exceptional customer service, processing transactions accurately and timely, and supporting customers throughout the store.

Responsibilities:
  • Customer Service: Greet customers, engage them during transactions, and thank them for their business, utilizing the GET Involved approach to deliver outstanding service.
  • Product Knowledge: Develop expertise in products and services, making suggestions to meet customers' needs and promoting services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
  • Operational Efficiency: Minimize checkout times, treat all customers and associates with sincerity and appreciation, and acknowledge waiting customers.

Requirements:
  • Safety and Security: Adhere to Safety and Loss Prevention policies and procedures, following processes designed to mitigate shrink and protect assets.
  • Skills and Qualifications: Possess excellent interpersonal skills, cash handling abilities, and a strong customer focus.

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