Retail Operations Manager

5 days ago


Mississauga, Ontario, Canada Drybar Full time

Overview:

Drybar is a company that focuses on providing exceptional blowout services to our clients. As an Assistant Operations Manager, you will play a key role in ensuring the success of our shops by supervising staff, managing inventory, and maintaining a positive work environment.

Key Responsibilities:

  • SUPVISE SHOP STAFF: Bartenders & Stylist & Shift Lead
  • LEAD TEAM MEMBERS: Enhance field performance, client experience, product sales, cost control, staffing, team development, client experience and membership sales
  • MANAGE INVENTORY: Regularly check back bar and retail supplies, place orders when needed to meet supply level standards
  • TRAIN NEW STAFF: Educate on using Booker and Drybar's 10 core values. Ensure Stylists are completing blowouts in under 45 minutes
  • PROVIDE EXCELLENT CUSTOMER SERVICE: Implement problem-solving strategies and maintain awareness
  • ENSURE COMPLIANCE: Follow all company procedures and policies, federal, state, and local regulations


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