Retail Store Team Lead

4 weeks ago


Delta, British Columbia, Canada Ballowal Furnishings Inc. Full time

Job Title: Retail Store Team Lead

Job Summary: We are seeking a highly motivated and experienced Retail Store Team Lead to join our team at Ballowal Furnishings Inc. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and leading a team of sales floor staff.

Key Responsibilities:

  • Assign sales workers to duties and ensure efficient store operations
  • Hire and train or arrange for training of staff to meet business needs
  • Authorize payments by cheque and manage cash handling
  • Establish work schedules and supervise office and volunteer staff
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Organize and maintain inventory and supervise activities of workers
  • Conduct performance reviews and manage staff development

Requirements:

  • 1 year to less than 2 years of experience in a retail management role
  • Permanent employment with 32 hours per week
  • Fluency in English


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