Frontline Team Supervisor
1 week ago
RONA+ is committed to helping individuals bring their projects to life and making a difference in our communities.
We operate various store formats, from neighborhood hardware stores to big-box stores, offering a distinctive product and service experience. Our company values teamwork, ongoing training, and community involvement.
As a Frontline Team Supervisor at RONA+, you will play a vital role in ensuring exceptional customer service by supervising front-line teams. Your organizational skills, attention to detail, and communication abilities will be essential in training our associates to provide a positive experience for every customer.
Your responsibilities will include:
- Supervising frontend staff to maintain service standards
- Overseeing register coverage and store supply usage
- Providing refunds and monitoring cash drawer amounts
- Performing opening and closing procedures
- Delivering excellent customer service by assisting customers and addressing any issues
- Training and mentoring new associates
- Other related tasks to ensure the store runs smoothly
To succeed in this role, you should have:
- 1 year of retail experience
- 1 year of experience in team supervision
- Strong problem-solving skills
- Excellent communication skills
- Strong attention to details
We offer a comprehensive benefits package, including an inclusive and safe working environment, promotion of work-life balance, exclusive employee discounts, and opportunities for advancement within the company. We are an employer that's involved in the community and value our employees' unique skills and contributions.
Estimated annual salary: $55,000 - $65,000
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