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Shift Manager

2 months ago


Estevan, Canada Domino's PIzza Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our Food Service team at Domino's Pizza. As a Shift Manager, you will be responsible for leading a team of staff who prepare and portion food, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate the activities of staff who prepare and portion food, providing guidance and support to ensure that tasks are completed efficiently and effectively.
  • Quality Control: Ensure that food and service meet our quality control standards, addressing any issues or concerns promptly and professionally.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring that our inventory levels are optimized to meet customer demand.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers receive the highest level of service.
  • Reporting: Prepare and submit reports on sales, inventory, and other key performance indicators, providing insights and recommendations to improve business performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service environment
  • Language: English
  • Work Schedule: 30 to 40 hours per week
Working Conditions

This is a fast-paced environment that requires a combination of sitting, standing, and walking. Standing for extended periods is also required.

Personal Qualities
  • Client Focus: A strong focus on providing excellent customer service and ensuring that customer needs are met.
  • Efficient Interpersonal Skills: The ability to communicate effectively with staff, customers, and other stakeholders.
  • Flexibility: The ability to adapt to changing circumstances and priorities.
  • Team Player: A strong team player who is able to work collaboratively with others to achieve business objectives.