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Professional Services Manager

2 months ago

Calgary, Alberta, Canada Careers at ECO Canada Full time
About the Role

We are seeking a highly skilled and experienced Professional Services Manager to join our team at ECO Canada. As a key member of our Professional Services team, you will be responsible for managing the successful execution of our Environmental, Indigenous and Academic programs, while leading business development and project management activities.

Key Responsibilities
  • Manage the development and implementation of new funding initiatives and proposal writing
  • Determine how ECO Canada can support existing and new clients alike and pitch relevant products, programs and/or services
  • Identify new areas of opportunity for program, product and service development
  • Develop and implement systems for tracking business development efforts and managing key relationships
  • Project Management
    • Lead the development of new proposals, including technical writing, budget creation, sourcing partners and letters of support
    • Execute multiple projects within scope/budget/timeline expectations to ensure high quality standards on project deliverables
    • Participate in budget management, including forecasting, scheduling expenditures and managing in-kind requirements
    • Autonomously executing decision making in a decisive manner, as it relates to determining project guidelines, purpose, deliverables and execution
    • Ongoing updates to management and directors regarding project successes/failures/challenges and any anticipated concerns with scope, budget and/or timelines
  • People Management
    • Interacting with employees to direct workflow, assess performance and problem solve
    • Ensuring short-, mid- and long-term targets and productivity are met or exceeded
    • Setting expectations for performance using individualized work plans and performance management strategies for direct reporting staff
    • Engage individual staff in unique ways to encourage growth, adoption of corporate culture and positive engagement
Requirements
  • Minimum of a Bachelor's degree or equivalent, business or project management related field considered an asset
  • ~5+ years of experience in project management, preferably in the environmental sector
  • ~3+ years of experience in leadership roles, including performance management, coaching and strategic planning
  • ~ Intermediate to advanced user in MS Office applications, specifically Word, Excel, PowerPoint and SharePoint
  • ~ Experience developing new products, programs and/or services considered an asset
  • ~ Demonstrated success in writing proposals and managing projects
  • ~ Ability to evaluate and synthesize relevant technical data and research accurately
  • ~ Prior experience with government RFPs/grant applications will be considered a strong asset
  • ~ Fluency in French considered an asset
  • ~ EP Designation considered an asset