Service Delivery Manager

2 months ago


Laval, Quebec, Canada beBee Professionals Full time $45,000 - $65,000
Job Title:

Service Delivery Manager

Job Summary:

We are seeking a highly skilled Service Delivery Manager to lead a team of employees and oversee daily operations at beBee Professionals in Laval, Canada.

Key Responsibilities:
  • Lead a team of employees, providing guidance, coaching, and feedback to ensure high-quality service and efficient workflows.
  • Develop and implement operational strategies to improve service delivery and customer satisfaction.
  • Monitor and analyze key performance indicators, making data-driven decisions to drive business growth and improvement.
  • Collaborate with cross-functional teams to achieve business objectives and drive results.
Requirements:
  • High school diploma or equivalent; additional education in management or a related field is a plus.
  • Previous experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and interpersonal skills, with the ability to motivate and empower team members.
  • Excellent problem-solving abilities and attention to detail, with a focus on quality and customer satisfaction.
  • Ability to work flexible hours, including evenings and weekends, as needed.
Benefits:
  • Competitive hourly wage and opportunities for overtime.
  • Health and dental benefits, as well as opportunities for career advancement within the company.
  • Positive and inclusive work environment, with a focus on employee recognition and rewards.

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