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Bird and Wildlife Control Specialist

2 months ago

Barrie, Ontario, Canada Rentokil Initial Full time
Bird and Wildlife Specialist Job Description

We are seeking a highly skilled and customer-focused Bird and Wildlife Specialist to join our team at Rentokil Canada Corporation. As a Bird and Wildlife Specialist, you will be responsible for removing birds and wildlife from commercial clients, conducting regular inspections, and providing exceptional customer service.

Key Responsibilities:

  • Schedule and perform bird and wildlife services based on set procedures and times agreed upon with assigned clients.
  • Effectively manage birds and wildlife for assigned clients, ensuring their needs are satisfied.
  • Provide polite, pleasant, and professional service to clients, ensuring their satisfaction.
  • Schedule extra service requests within 2 hours and perform the service within 24 hours of request to ensure bird and wildlife problems are effectively managed.
  • Accurately complete Service Reports, including detailed recommendations for improving structural, storage, and sanitation deficiencies for each client visit.
  • Promptly complete and deliver to the office all assigned reports and work records.
  • Communicate daily with the Administrator and Service Manager to determine extra service requests or other operational needs.
  • Ensure service route efficiency in planning and scheduling client visits.
  • Emphasize safety in all aspects of service and all other duties.
  • Monitor and maintain an exceptional level of client satisfaction.
  • Maintain service vehicle and all service equipment in an exceptional manner.
  • Generate incremental new business from existing clients.
  • Perform all other duties as assigned.

Requirements:

  • High School Diploma/GED.
  • Basic computer skills.
  • At least two (2) years of work experience in a service environment.
  • Ontario's Trapper License (preferred).
  • Previous experience working independently and with little supervision (preferred).
  • Experience in a bird and wildlife position, route, or delivery work, and/or prior experience in the pest industry (a plus).
  • Enjoy hands-on work and have a positive, can-do attitude.
  • Good decision-making skills.
  • Strong attention to detail.
  • Excellent customer service skills.
  • Ability to physically perform the essential duties of the position, including lifting up to 75 lbs. chest high, stooping, kneeling, crouching, reaching, handling, balancing, walking, and standing.
  • Ability to obtain and maintain licenses/certificates as required by Federal, provincial, and local regulations.
  • Must pass pre-employment background screen.
  • Must possess a valid driver's license and provide a current driver's abstract.

Why Choose Rentokil Canada Corporation?

A career with Rentokil Canada Corporation offers a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

We are looking for individuals who want to make a difference where our customers live and work. Is that you?