Senior Software Quality Assurance Specialist

4 weeks ago

Ottawa, Ontario, Canada BlackBerry Inc. Full time
Job Title: Senior Software Quality Assurance Specialist

BlackBerry QNX is a trusted supplier of safe and secure operating systems, hypervisors, frameworks, and development tools. We provide expert support and services for building the world's most critical embedded systems.

About the Role

We are seeking a passionate Senior Quality Management Analyst to join our Quality and Process Management team. As a key member of our team, you will utilize your knowledge of software quality standards, models, and processes to apply towards quality and functional safety certifications applicable to automotive, industrial, rail, medical, A&D, and other industries.

Key Responsibilities
  • Perform quality and process assurance activities, participating in internal quality audits and process engineering support for process improvement initiatives.
  • Partner with the BlackBerry QNX Quality Manager on the continual improvement of our Quality Management Systems (QMS) towards meeting quality objectives and maintaining certification to ISO 9001.
  • Help drive continuous improvement and champion a quality and safety culture.
  • Work closely with development and product management to balance safety, quality, and commercial requirements for customers in the automotive, industrial, medical, and other industries.
  • Conduct quality assurance process and work product audits for QNX software projects.
  • Conduct Functional Safety Audits and Confirmation Reviews for software safety projects.
  • Support internal and external ISO 9001:2015 quality audits.
  • Contribute to Quality and process-related responses to RFPs and customer questionnaires.
  • Support SW development teams relative to quality and the product life-cycle model.
Requirements

We are looking for someone with considerable multi-functional experience in the technology industry, particularly software development environments with a focus on quality and project management. Strong verbal, written, project management, and interpersonal communication skills are essential, as well as a strong customer focus and services orientation.

Experience in Requirements Management, Configuration Management, SW Development process models, Quality Management Systems, architecture, design, and implementation application and maintenance of Product Life Cycle models is required. Previous hands-on experience in software development (requirements, design, code, test) is also necessary.

Direct experience with implementing a software development organization's compliance to one or more of the following quality-related standards: ISO 9001 or similar Quality Management System standards (mandatory), SPICE ISO/IEC 15504, and/or Automotive SPICE, Management System auditing - preferably with ISO 9001, is required.

Knowledge of software quality management systems, quality control methodologies, and tools is essential. Ability to effectively manage time (e.g., working multiple projects at different stages of their life-cycle, with different priorities) is also required.

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