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Membership Sales Associate

2 months ago


Kitchener, Ontario, Canada Orangetheory Fitness 10018 Full time
About Orangetheory Fitness 10018

Orangetheory Fitness 10018 is a dynamic and innovative fitness studio that is changing lives around the world. We are a high-performance culture that values passion, experience, and determination.

Job Summary

We are seeking a highly motivated and enthusiastic Membership Sales Associate to join our team. As a key member of our sales team, you will be responsible for greeting clients, presenting our fitness concept, and selling memberships to help our studio thrive.

Key Responsibilities
  • Greeting and Onboarding: Greet every client with enthusiasm, energy, and knowledge, providing a warm and welcoming experience.
  • Membership Sales: Present our fitness concept to interested clients, highlighting the benefits and value of our studio.
  • Studio Operations: Work at our front desk, answering phones, and providing exceptional customer service to our members.
  • Studio Tours: Provide guided tours of our studio, showcasing our facilities and services.
  • Client Support: Work closely with our trainers to guide new clients through their first Orangetheory workout, ensuring a positive and engaging experience.
  • Follow-up and Follow-through: Follow up with prospective clients, ensuring a seamless transition to membership sales.
  • Client Concerns: Handle member concerns in a professional and objective manner, striving for resolution and satisfaction.
  • Marketing and Outreach: Participate in marketing and outreach events to promote our studio and services.
  • Studio Maintenance: Ensure all areas of the studio are clean, organized, and well-maintained.
Requirements
  • Passion for Fitness: A genuine passion for fitness and a desire to help others achieve their health and wellness goals.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Team Player: A collaborative and supportive team player who is committed to our studio's mission and values.
  • Flexibility: Availability to work evenings, weekends, and statutory holidays.
What We Offer
  • Industry-Leading Compensation: Competitive salary and commission structure.
  • Career Development Opportunities: Ongoing training and development opportunities to enhance your skills and career.
  • Complimentary OTF Sweat Sessions: Enjoy unlimited access to our studio's fitness classes.
  • Fitness-Casual Dress Code: A relaxed and supportive work environment that encourages a healthy work-life balance.