Digital Transformation Manager
3 days ago
We are seeking a skilled Implementation Manager to join our fast-growing team at Quantum Management Services Ltd. in Toronto, ON - Remote. This 6-month contract with potential extension opportunity will challenge your technical skills and communication abilities.
Key Responsibilities:
- Lead retailer launches on our e-commerce platform
- Engage with retailers to address their requests and needs
- Manage technical project tasks using runbooks and prioritize issues in a fast-paced environment
- Triage tickets, addressing tasks, bugs, questions, and feedback with efficiency
- Collaborate with internal teams to resolve discrepancies and improve platform performance
- Conduct storefront audits and quality assurance, ensuring optimal merchandizing and data reporting
- Drive special projects aimed at refining the platform and enhancing team efficiency
Requirements:
- 2-4 years of experience managing projects in e-commerce, retail, or digital transformation
- Experience in project management, implementation, or client-facing roles
- Strong technical skills with hands-on experience in e-commerce platforms and SQL (data reporting/dashboard building)
- Proven client-facing experience, with the ability to communicate complex technical details to non-technical stakeholders
- Exceptional organizational and problem-solving abilities
- Ability to manage multiple projects with shifting priorities in a fast-paced environment
- A curious mindset and eagerness to learn
- Proficiency in Google Suite and Microsoft Office
Estimated Salary: $85,000 - $110,000 per year, depending on experience.
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