Digital Transformation Manager

3 days ago


Toronto, Ontario, Canada Quantum Management Services Ltd. Full time
Job Title: Digital Transformation Manager

We are seeking a skilled Implementation Manager to join our fast-growing team at Quantum Management Services Ltd. in Toronto, ON - Remote. This 6-month contract with potential extension opportunity will challenge your technical skills and communication abilities.

Key Responsibilities:

  • Lead retailer launches on our e-commerce platform
  • Engage with retailers to address their requests and needs
  • Manage technical project tasks using runbooks and prioritize issues in a fast-paced environment
  • Triage tickets, addressing tasks, bugs, questions, and feedback with efficiency
  • Collaborate with internal teams to resolve discrepancies and improve platform performance
  • Conduct storefront audits and quality assurance, ensuring optimal merchandizing and data reporting
  • Drive special projects aimed at refining the platform and enhancing team efficiency

Requirements:

  • 2-4 years of experience managing projects in e-commerce, retail, or digital transformation
  • Experience in project management, implementation, or client-facing roles
  • Strong technical skills with hands-on experience in e-commerce platforms and SQL (data reporting/dashboard building)
  • Proven client-facing experience, with the ability to communicate complex technical details to non-technical stakeholders
  • Exceptional organizational and problem-solving abilities
  • Ability to manage multiple projects with shifting priorities in a fast-paced environment
  • A curious mindset and eagerness to learn
  • Proficiency in Google Suite and Microsoft Office

Estimated Salary: $85,000 - $110,000 per year, depending on experience.



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