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Food and Beverage Leadership Development Program
2 months ago
About Accor
Accor is a global hospitality company that operates a portfolio of brands across the luxury, midscale, and economy segments. Our mission is to provide exceptional hospitality experiences that exceed our guests' expectations.
About the Inspire Leadership Development Program
The Inspire Leadership Development Program is a 12-18 month program designed to develop the next generation of leaders in the hospitality industry. The program provides participants with a comprehensive learning experience that includes rotations, specializations, and networking opportunities.
Program Features
- Rotation: Participants will rotate through various departments across the property to gain a comprehensive understanding of the hotel's operations.
- Specialization: Participants will specialize in a specific division and work in three departments with specific focuses.
- Peer Ambassador: Participants will be assigned a peer ambassador who will help them settle into their role and provide guidance and support.
- Mentor: Participants will be assigned a mentor who will provide guidance and feedback throughout the program.
- Networking Opportunities: Participants will have the opportunity to connect with other participants and Accor employees through networking events and digital platforms.
- Property Project: Participants will have the opportunity to work on a property project that will allow them to showcase their skills and innovative attributes.
- Continuous Improvement: Participants will receive ongoing feedback and coaching to ensure they are meeting their goals and developing their skills.
What You Will Be Doing
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly to ensure memorable moments for our guests.
- Ensure employees are informed daily about priorities to personalize service.
Qualifications
- Minimum of 1-year cumulative experience in hospitality or a customer-service oriented environment.
- Post-secondary education in Hospitality or Business is an asset.
- Desire to advance your hospitality career with strong ability, engagement, and motivation.
- Agile and works well in fast-paced environments, willing to learn and commit to a role.
- Excellent communication skills in English.
What's in it for You
- Full-time employees will be eligible to join the benefit plan which includes extended medical, dental, life insurance, and short-term disability.
- Full-time employees will also be eligible to participate in the Fairmont Pension Plan, which includes matched employee contributions.
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
