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Retail Store Manager

2 months ago


Courtenay, British Columbia, Canada OC OPEN CONNECTION LTD Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at OC OPEN CONNECTION LTD. As a key member of our sales team, you will be responsible for overseeing the daily operations of our retail store and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
  • Sales and Merchandising: Develop and implement effective sales strategies to drive sales growth and increase customer engagement. Manage inventory levels and ensure that merchandise is displayed in an attractive and appealing manner.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Store Operations: Oversee the day-to-day operations of the store, including managing cash handling, processing transactions, and maintaining a clean and organized store environment.
  • Performance Management: Conduct regular performance reviews with sales staff, providing feedback and coaching to help them improve their performance and achieve their goals.
  • Team Collaboration: Work closely with other members of the sales team to achieve sales targets and improve customer satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a retail sales environment
  • Language: English
  • Work Hours: 40 hours per week