Product Manager, PC Express

1 week ago

Toronto, Ontario, Canada Loblaw Digital Full time
Product Manager, PC Express

At Loblaw Digital, we're building the best online shopping experiences for Canadians. As a Product Manager on the PC Express team, you'll have the opportunity to make a significant impact on our customers' lives. You'll work closely with a Product Director, peers, and stakeholders to execute on the product vision and strategy of the customer experience, contribute to the product roadmap, and collaborate with design and engineering to bring that roadmap to life.

Key Responsibilities:
  • Bring changes, improvements, and updates to the PC Express experience, which support our customers' jobs-to-be-done
  • Help build and maintain a product roadmap, leveraging a deep understanding of our customers, vendors, technology, and team, that supports customers and aligns to internal business strategy and goals
  • Define goals and KPIs to measure success of the roadmap. Report on metrics that ladder up to overall OKRs
  • Work closely with cross-functional teams, including product, operations, technology, design, marketing, research, and customer service, to ensure that we build lean and scalable features with clear intent and at high velocity
  • Own the backlog including prioritization, grooming, writing user stories and generally keeping the development team unblocked and running efficiently
  • Create sound hypotheses for any new product development and ensure we're making the right investments that serve customers & help our business grow
  • Leverage quantitative & qualitative data when making key product decisions
  • Participate in collecting feedback from users and translate these findings into product features

Requirements:
  • Solid understanding of agile, with 2+ years digital product management experience.
  • Bachelor's degree, preferably in engineering, computer science, math, or a related field
  • Strong stakeholder management skills
  • Ability to work independently and sift through ambiguity
  • High attention to detail and project management skills
  • Proficiency using data analytics tools like Looker, Adobe Analytics or Google Analytics
  • Experience using GenAI tools like ChatGPT

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