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Senior Business Solutions Manager
2 months ago
Position Overview: Ignite Technical Resources is seeking a Senior Business Solutions Manager to oversee the strategic direction and operational integrity of the Oracle Fusion system.
Key Responsibilities:
- Act as the primary authority for the Oracle Fusion ERP System, which encompasses 26 modules related to Human Resources, Procurement, Finance, and additional areas.
- Establish and maintain a robust governance framework to manage the system's roadmap, aligning with business priorities, risks, and limitations.
- Engage with business stakeholders to gather requirements and translate them into actionable system specifications.
- Collaborate with the support team to ensure system health, troubleshoot recurring issues, and maintain business continuity.
- Coordinate with the AMS support vendor and Oracle to uphold service agreements, address incidents, and prepare for system updates.
- Provide insights on process enhancements based on industry best practices and organizational needs.
- Identify and advocate for continuous improvements in technical processes.
- Recommend strategies to optimize system performance and enhance user experience.
- Manage and prioritize requests for changes and system enhancements.
- Work closely with IT, business specialists, vendors, and team members to facilitate successful system updates.
- Stay abreast of Oracle releases and best practices, disseminating knowledge within the team.
- Support both functional and technical initiatives to realize project objectives.
- Facilitate effective communication between functional and technical teams.
- Ensure that decisions are in alignment with business objectives and user requirements.
- Oversee successful data migration to the Oracle Fusion platform.
- Collaborate with implementation partners and AMS vendors to ensure accurate system configurations.
- Guide the testing process for Oracle Fusion, including the development of validation scripts and evaluation of outcomes.
- Ensure quality assurance for both functional and technical deliverables.
- Proactively identify potential risks and collaborate with the project team to mitigate issues.
- Provide regular progress updates and highlight challenges to the Lead Project Manager and Director, BTO.
- Escalate critical issues as necessary to the Lead Project Manager and Director, BTO.
Qualifications:
- In-depth knowledge of the Oracle Fusion SAAS platform.
- Proven leadership experience in managing complex ERP systems and transformations.
- Experience working in an agile environment to enhance Oracle Fusion utilization and customer satisfaction.
- Ability to analyze user data and insights to improve digital services.
- Technical proficiency in Oracle Fusion configuration and support.
- Educational background in technology, product management, or related fields.
- Familiarity with agile project management, cloud technologies, and digital services.
- Strong business analysis capabilities with a focus on prioritizing objectives.
- Proficient in translating business requirements into technical specifications.
- Experience in managing changes and releases for ERP systems.
- Knowledge of user experience principles, including content design and data architecture.
About Ignite Technical: Ignite Technical Resources, based in Vancouver, has been delivering top-tier technical talent to organizations across Canada since 2005.
Equal Opportunity Employer: Ignite Technical is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, disability, gender identity, national origin, or age.
Work Permits: Please be aware that Ignite's clients require all interested candidates to secure the necessary work permits from the Government of Canada prior to application submission. Applications not meeting these criteria will not be considered.
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