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Customer Service Representative

2 months ago

Weyburn, Saskatchewan, Canada Farm Credit Canada Full time

About the Role:

Farm Credit Canada is seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date customer records and files.
  • Process and manage customer correspondence, including mail and email.
  • Provide administrative support to the team, including scheduling appointments and managing calendars.
  • Assist with customer payments and handle receipts and bank deposits.

Requirements:

  • Post-secondary education in a related field, such as office administration or customer service.
  • Minimum one year of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in Microsoft Office.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.