Sales Associate Leader

4 weeks ago


West Vancouver, British Columbia, Canada Lids Full time
About Our Company

We are seeking a highly motivated Sales Associate Leader to join our team at Lids. As a Sales Associate Leader, you will be responsible for generating sales gains by providing exceptional customer service.

  • Meet or exceed Company Objectives in all individual statistics.
  • Learn to provide consistent, documented appraisal of an associate's sales performance.
  • Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
  • Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
  • Maintain a professional appearance consistent with Dress Code Policy.
Key Responsibilities

Control Expenses

  • Protect Company assets within guidelines of LIDS Retail policies.
  • Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
  • Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
  • Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
  • Open and close the store as required following the procedures per the Operations P&P Manual.
Supervise Associates

As a Sales Associate Leader, you will also be responsible for supervising associates and ensuring they are meeting their sales and task goals.

  • Participate in LIDS Training Programs and adhere to set goals.
  • Assist in recruiting and training store personnel on proper store operations and procedures.
  • Encourage store associates' direct compliance of established company policies, procedures, and guidelines.
  • Perform work of subordinates as needed.
Requirements

To be successful in this role, you will need:

  • High school diploma or equivalent plus one year relative experience.
  • Established ability to produce sales results while minimizing loss.
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
  • Ability to operate a computer and maneuver relative software programs.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the work time.
  • Ability to work unsupervised.


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