Retail Store Manager

1 month ago


Abbotsford, British Columbia, Canada Shell Canada-Abbotsford Full time

We are seeking a highly skilled and experienced Retail Store Supervisor to join our Shell Canada-Abbotsford team. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our retail stores, ensuring excellent customer service, and driving sales growth.



Duties and Responsibilities


  • Assign sales workers to duties and oversee their performance to ensure excellent customer service and sales growth
  • Hire, train, and develop staff, as well as arrange for training and coaching to improve their skills and performance
  • Authorize payments by cheque and ensure accurate and timely processing of financial transactions
  • Order and manage merchandise inventory, including authorizing returns and ensuring efficient stock levels
  • Establish and manage work schedules, including ensuring adequate staffing levels and coordinating staff activities
  • Prepare and analyze sales reports, as well as provide recommendations for sales growth and process improvements
  • Resolve customer complaints and supply shortages, and ensure a positive customer experience
  • Organize and maintain inventory, including managing stock levels and conducting inventory audits
  • Supervise and coordinate the activities of staff, including coaching and developing their skills and performance
  • Manage cash and ensure accurate and timely processing of financial transactions


Requirements


  • 1-2 years of experience in a retail or supervisory role
  • Strong leadership and communication skills, with the ability to motivate and develop staff
  • Excellent customer service skills, with the ability to resolve customer complaints and provide a positive customer experience
  • Strong analytical and problem-solving skills, with the ability to analyze sales data and process improvements
  • Ability to work in a fast-paced retail environment, with the ability to prioritize tasks and manage multiple responsibilities


What We Offer


  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A positive and supportive work environment
  • The chance to join a dynamic and forward-thinking organization


If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



Shell Canada-Abbotsford is an equal opportunities employer and welcomes applications from diverse candidates.



Please note that we will only contact successful candidates for an interview. Thank you for your interest in this role.



Shell Canada-Abbotsford



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