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Bilingual Business Development Coordinator

2 months ago

Mississauga, Ontario, Canada Royal Bank of Canada Full time
Job Summary

This is a challenging role that requires a high degree of professionalism and the ability to manage a changing caseload volume. As a New Business Case Coordinator, you will be responsible for managing cases for life and/or living benefit new business applications, ensuring all requirements to assess the underwriting risk are obtained.

Key Responsibilities
  • Act as the primary contact for external Account Administrators throughout the New Business and underwriting process, setting and managing client expectations.
  • Provide pro-active communications to the appropriate MGA Administrator or account contact detailing the status of all requirement activity.
  • Identify and resolve any case specific delays to ensure all necessary processing occurs within specified service level agreements.
  • Maintain up to date new business Underwriting Pro notes summarizing actions taken, inquiries received, and emails and phone calls received and sent.
Requirements
  • Must be fluently bilingual in both English and French, written and spoken.
  • Proven ability to proactively manage a high volume caseload while managing changing priorities.
  • Provide quality and effective communication to all clients.
  • Responsiveness to inquiries with a sense of urgency.
  • Internal and external communication are accurate, clear, and concise.
  • Develop and maintain collaborative relationships with multiple internal and external partners.
  • High degree of professionalism coupled with the ability to handle pressure is a necessity.
  • Insurance industry knowledge or experience.
Preferred Qualifications
  • LOMA, ACS.
  • College graduate.
  • New Business or relative experience.
What We Offer
  • A Total Rewards program that includes flexible benefits, work/life balance, and career development programs and investment and retirement savings plans.
  • Competitive pay and high-earning potential.
  • All the tools, training, and team support you need to grow your career.
  • Flexible work/life balance options.
  • Sophisticated RBCI software tools to boost your productivity.