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Associate Director, Application Delivery

2 months ago


Ottawa, Ontario, Canada Norton Rose Fulbright Full time
Job Overview

The Associate Director, Application Delivery is a key leadership role responsible for the strategic development and operation of Norton Rose Fulbright Canada LLP's application portfolio within the region and as part of the wider global network.

Key Responsibilities
  • Application Portfolio Management
    • Develop and implement strategies for improving or leveraging existing applications.
    • Manage the lifecycle of the applications portfolio, ensuring timely retirement of applications and decommissioning of associated components.
    • Ensure the application inventory, roadmaps, and operation guides are maintained.
  • Team Leadership
    • Manage and provide direction for the application team in support of business operations.
    • Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
    • Assign tasks and coordinate the workload for direct reports.
  • Technical Expertise
    • Proven expertise skills in software development,.NET, SQL, and other integration technologies.
    • Experience in implementing and supporting large technology systems.
  • Business Acumen
    • Strong business planning, analytical, and conceptual skills.
    • Knowledge of legal industry technologies including document management, practice management, knowledge management and case management systems.
  • Communication and Collaboration
    • Highly effective at translating complex technical concepts to non-technical business stakeholders.
    • Experienced in managing senior stakeholders, ideally within a partnership or matrix structured organization.
Requirements
  • A Bachelors' Degree or higher with a technology focus, such as Computer Science, or equivalent combination of experience, education, and professional certifications.
  • At least 15 years of experience in IT progressing from a developer/integrator/DBA.
  • At least 10 years of experience in direct line resource management.
  • Achieved ITIL Foundation certification.
  • Achieved PMP, CBAP, Agile, or other project management or business analysis certification is a benefit.
  • Achieved or pursuing TOGAF, COBIT, or other architecture or governance certification is a benefit.
  • SAP technology exposure is an asset.
What We Offer
  • Hybrid work environment
  • Retirement savings plan with employer contribution
  • Benefit premiums paid by the firm
  • Telemedicine services
  • Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships
  • Training and development programs based on your interests and needs