Senior Operations Manager

6 days ago


Lethbridge, Alberta, Canada Aramark Full time
About the Role

We are seeking a skilled Senior Operations Manager to lead our food, housekeeping, and resident laundry services in a Supportive Living environment. As a key member of our team, you will be responsible for the operation of these services, ensuring high-quality standards are met while maintaining excellent client satisfaction.

Key Responsibilities
  • Organize and delegate preparation and delivery of resident and client catered functions.
  • Perform or delegate monthly Food Safe Audit, bi-annual Resident Satisfaction Survey, and monthly Housekeeping Audits.
  • Participate in Resident Council meetings, client meetings, and contribute to Social Club, Total Quality Management, Business Planning, Capital Equipment requirements, and recommendations.
  • Prepare for and participate in COR audits, PIR audits, Accommodation Standards, Accreditation, and Alberta Facility reviews, as well as client business reviews.
  • Attend Family Information sessions, ARAMARK meetings, and functions while performing all work in accordance with Client and ARAMARK policies and procedures.
Requirements
  • Minimum 2-year College Diploma with a Management, Hotel/Restaurant, or Dietetic specialty, or 5 years related experience in a healthcare environment.
  • Provincial or other vocational or professional certification or degree: Advanced Food Safety Certification, First Aid Certification (an asset), and previous experience in a healthcare setting.
  • Special skills/training needed to perform job or operate equipment: Word, Office, and Excel knowledge is required.
Working Conditions

You will be working in a fast-paced environment, interacting with senior residents or individuals with physical and mental disabilities/challenges. A high threshold of patience, ability to maintain a calm and positive attitude, and a willingness to take care of people are essential. The operation runs 24/7, 365 days a year, so it's crucial to ensure that employees have reliable transportation options.

About Aramark

Aramark Canada is looking for a dedicated individual to join our team as an Assistant Operations Manager. This role offers the opportunity to develop new skills, take on new challenges, and make a positive impact on our employees and customers.

The estimated salary for this position is $65,000-$85,000 per annum, depending on location and experience. At Aramark, we strive to create an inclusive and diverse workplace where everyone can grow and succeed. We are committed to equal employment opportunities and welcome applications from qualified candidates who share our values.



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