Travel Industry Professional

3 weeks ago

Markham, Ontario, Canada GLP Worldwide Expedition Travel and Tours Full time

We are seeking a highly skilled Travel Industry Professional to join our team at GLP Worldwide Expedition Travel and Tours. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless travel experiences for our clients.

Key Responsibilities:
  • Attend to financial transactions, such as plane tickets and travel insurance
  • Calculate cost of travel and accommodations
  • Handle reimbursement in case of transportation and hotel reservations cancellation
  • Recommend suitable products
  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Attend to cancellations and schedule changes
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
  • Promote sales to existing clients
  • Arrange travel, related itineraries and make reservations
Requirements:
  • Travel Industry Council of Ontario (TICO) certification
  • MS Office proficiency
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

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