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Senior Business Systems Analyst
2 months ago
Job Opportunity:
Berkshire Hathaway Specialty Insurance (BHSI) is seeking an experienced Business Systems Analyst to join our IT team based in our Toronto office location. The Senior Business Systems Analyst will be accountable for understanding the business requirements and system processing implications from Enterprise Data Warehouse (EDW) in our organization.
Duties & Responsibilities:
- Engage with business partners to elicit requirements using interviews, documentation analysis, requirements, and workshops.
- Develop business requirement documentation, use cases, mockup dashboard designs, and workflow diagrams. Organize information gathered from multiple sources, reconcile conflicts, and present information in a manner that business customers can review and approve.
- Facilitate and drive project meetings with both business and technology teams. Coordinate efforts to gather requirements for multiple initiatives simultaneously.
- Work with teams that are geographically dispersed and comprised of all disciplines, such as architects, business analysts, developers, and testers.
- Provide periodic status updates to stakeholders and escalate issues/risks on time.
- Engage in the development and execution of testing plans, document, and triage issues.
Qualifications, Skills, and Experience:
- Minimum 5 to 6 years' experience in a Business Systems Analyst capacity, supporting multiple projects/initiatives.
- Minimum of 4 to 5 years of experience working in the Insurance domain.
- Experience in Commercial Insurance domain and ISO admitted lines is a plus.
- Experience working with Insurance policy platforms, such as Duckcreek, Guidewire, Majesco, Insurity, and OneShield applications, is a plus.
- Experience in working with relational databases, XML files, data analysis, and SQL scripting.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts, and vendor resources.
- Ability to multi-task in a fast-paced environment.
- Hands-on style with strong problem-solving abilities and a keen attention to detail.
- Quick learner with the ability to adapt to changing environments and strong customer service orientation.
BHSI Offers:
- A competitive package and exciting growth opportunities for career-oriented teammates.
- A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and other stakeholders.
- A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
