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Retail Store Manager

2 months ago

Richmond, British Columbia, Canada CaseMogul Phone Repairs Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at CaseMogul Phone Repairs. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Store Operations: Supervise and coordinate the activities of sales staff, ensuring that they are meeting sales targets and providing excellent customer service.
  • Merchandise Management: Order and receive merchandise, manage inventory levels, and maintain a clean and organized store environment.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Reporting and Analysis: Prepare and submit regular sales reports, analyzing sales data to identify trends and areas for improvement.
  • Team Management: Supervise and train sales staff, providing guidance and support to ensure they are meeting their performance goals.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail sales environment.
  • Work Setting: Retail business.
  • Physical Capabilities: Combination of sitting, standing, walking, and standing for extended periods.
  • Personal Suitability: Accurate, client-focused, efficient interpersonal skills, flexibility, organized, reliability, and a team player.