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Scheduling and Training Supervisor

1 week ago

Toronto, Ontario, Canada CareerArc Part time

Join Our Team

We're looking for a skilled Scheduling Supervisor to support our operations team at CareerArc. In this role, you'll be responsible for managing employee schedules, creating call lists, and communicating with internal stakeholders.

About the Position

This position requires strong organizational and communication skills, as well as the ability to work effectively in a team environment. If you have a passion for delivering exceptional customer service and a proven track record of success in scheduling and security, we encourage you to apply.

Responsibilities

  • Generate call lists to meet coverage requirements
  • Communicate with internal stakeholders, including client service managers and operations teams
  • Monitor and maintain accurate records of employee schedules and availability
  • Identify areas for process improvement and implement changes as needed

Qualifications

  • High school diploma or equivalent required; relevant education or certifications preferred
  • At least 1 year of experience in scheduling or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Benefits

  • Comprehensive medical insurance plan
  • Dental insurance
  • Paid vacation time
  • Professional development opportunities