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Beauty Advisor

2 months ago

Kitchener, Ontario, Canada Hudson's Bay Full time

About the Role:

We are seeking a skilled Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for providing exceptional customer service and promoting our beauty products to customers.

Key Responsibilities:

  • Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships
  • Promote sales of beauty products and provide information on new or existing products and services
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers
  • Leverage product knowledge as a differentiating factor in the service experience
  • Understand the competitive market and be aware of trends and new products
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs
  • Act with customers in mind and possess great networking and relationship management skills

Requirements:

  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services
  • A good knowledge of various beauty products and services available
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application
  • Commitment to providing excellence in customer service
  • Full flexibility with schedule (including evenings and weekends)

About Hudson's Bay:

Hudson's Bay is a leading retailer of beauty products and services. We are committed to providing exceptional customer service and promoting a culture of inclusivity and diversity.