Bilingual Project Manager for Workplace Infrastructure and Patient Monitoring

2 months ago


Montreal, Quebec, Canada Dräger Full time
Job Summary

We are seeking a highly skilled Bilingual Project Manager to join our team at Dräger. As a key member of our organization, you will be responsible for managing the installations of Workplace Infrastructure (WPI) and Monitoring projects within Canada.

Main Responsibilities
  • Project Management for WPI Projects: Define project organization, create and present project implementation plans, and coordinate and monitor progress to plan.
  • Technical Consulting: Act as a technical consultant in field implementations and service escalations for WPI products, and find solutions to fulfill customer requirements.
  • Site Visits and Technical Guidance: Attend pre-installation site visits, provide on-going technical guidance, and develop project implementation checklists to ensure all tasks are completed prior to leaving site.
  • Customer Communication: Review datasheets and CAD drawings with customers, create 3D files, and review and present Datasheets, 3D drawings, and room layouts with customers.
  • Collaboration with Peers: Work closely with Clinical and Technical peers, as well as Sales, to assess customer environment, recommend technical strategy, and develop and update documentation.
  • RFP Support: Assist in the technical portions of RFPs, provide expertise, and complete technical specifications.
  • Problem Solving: Coordinate problem solving issues for the customer and Draeger, including confirming orders, coordinating invoicing, delivery, training, and service requirements.
Requirements
  • Biomedical, Mechanical and/or Electrical certification or equivalent.
  • Minimum of 5 years of experience in lead technical support role required.
  • Experience in dealing with or selling to General Contractors, Planners, C-Level, Biomed, and Clinicians.
  • Bilingual (French and English) fluency preferred.
  • Results-oriented with quality focus.
  • Team player with effective interpersonal skills.
  • Consistently demonstrates professionalism.
  • Demonstrated commitment to customer satisfaction.
  • Good understanding of electronics, electrical, and mechanical applications.
  • Workplace Infrastructure skills and knowledge of 3D tools would be an asset.
  • Valid Driver's License and acceptable driving record.
  • Valid international travel documents.
Working Conditions
  • This is deemed to be a Safety Sensitive position.
  • Must be able to work in a hospital environment.
  • Lifting and carrying objects under 25lbs.
  • Standing, walking, sitting.
  • Grasping and manipulating objects.
  • Use of ladders.
  • Travel by vehicle or air to customer locations involving routine hazards estimated to be 25% or greater, as necessary.


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