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Retail Store Manager

2 months ago

Ottawa, Ontario, Canada HANIYA'S RETAIL INC. Full time
Retail Store Supervisor Job Description

HANIYA'S RETAIL INC. is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, ensuring they meet sales targets and provide exceptional customer service.
  • Assign tasks and duties to sales staff, ensuring they are working efficiently and effectively.
  • Hire, train, and develop sales staff to ensure they have the necessary skills and knowledge to succeed in their roles.
  • Manage inventory levels, ordering merchandise as needed to ensure stock levels are optimal.
  • Organize and maintain a clean and safe store environment, ensuring compliance with health and safety regulations.
  • Oversee payroll administration, ensuring accurate and timely payment of staff.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Complete reports and provide regular updates to management on store performance.
Requirements:
  • 5-10 years of retail experience, with a proven track record of success in a supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Knowledge of MS Outlook and other retail software systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading retail company.