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Technical Service Lead

2 weeks ago


Ottawa, Ontario, Canada House of Commons of Canada Chambre des communes du Canada Full time

About the Organization

The House of Commons Administration is committed to delivering exceptional services to Members of Parliament and their employees, supporting the principles of parliamentary democracy. Our organization's success relies on a talented and committed workforce that leverages diversity in all its forms. We recognize that every individual has valuable contributions to make and potential for growth.

Our goal is to create an environment where individuals can excel and make meaningful career advancements. If you envision joining an organization that balances size with opportunities for growth, we invite you to explore this opportunity.

About the Position

The Multimedia Team Lead position is part of the House of Commons' Digital Services and Real Property department. As the Multimedia Team Lead, you will manage a team of technical experts responsible for planning, installing, maintaining, and supporting audiovisual equipment. This role requires seamless delivery of AV operations for Parliamentary events in the House of Commons as well as the Senate, overseeing audio and broadcasting systems, video conferencing, presentation equipment, and other technical setups.

Key responsibilities include managing the planning and delivery of technical services for events and providing high-quality support for Members of Parliament. Strong leadership, technical expertise, and experience managing AV operations and services are essential qualities for success in this role.

Why Work Here

This opportunity allows you to be part of an innovative and dynamic team responsible for delivering quality audio and visual content for Members of Parliament, HoC Administration, and the Canadian public. If you are passionate about working with cutting-edge technology and contributing to broadcasting Canadian democracy, this position is ideal for you.

  • We offer training and development opportunities.
  • A 35-hour workweek provides a healthy balance between work and personal life.

Requirements

Education: A degree or diploma in a field related to audio-visual production, technical production, operation management, media arts and technology, electrical engineering, electronics, or an acceptable combination of education, technical training, and experience is required.

Experience: The ideal candidate should have at least 8 years of experience in provisioning events and AV operations, with a minimum of 3 years of experience leading a team in AV operations, including performance management, scheduling, and handling diverse human resources situations. Establishing and maintaining relationships with partners, vendors, or stakeholders is also crucial.

  • Providing high-level client services to various distinguished clients is essential.
  • Working under pressure and managing stressful situations is vital for success in this role.

Additional Skills

Having experience or exposure to parliamentary procedure, AV production, and live broadcasting would be beneficial. Additionally, experience working in a unionized environment would be considered an asset.

Social Responsibility

We strive to create an inclusive workplace by providing a barrier-free recruitment and selection process. Accommodation requests, material in accessible formats, or additional support with the application process will be addressed promptly.