Operations Manager

1 month ago


Dartmouth, Canada Keurig Dr Pepper Full time

At Van Houtte Coffee Services, we pride ourselves on delivering exceptional customer service and fostering a dynamic work environment. As an Operations Manager, you will play a key role in ensuring the success of our operations within the Atlantic Region.

Key Responsibilities:

  • Oversee delivery and warehouse teams to ensure seamless execution of operations.
  • Ensure high levels of customer satisfaction through effective service delivery.
  • Supervise warehouse activities to optimize inventory management and achieve targets.
  • Maintain positive staff relations through regular communication and coaching.
  • Implement administrative procedures to ensure efficiency and compliance with company policies.
  • Manage employee lifecycle, including recruitment, onboarding, and performance feedback.
  • Foster an inclusive and collaborative work environment aligned with KDP values.

Requirements:

  • 5+ years of experience in operations and people management.
  • Strong communication and coaching skills to lead high-performance teams.
  • Ability to navigate ambiguity and drive problem-solving.
  • Experience with key performance indicators and process optimization.
  • Commitment to promoting Occupational Health and Safety policies.

About Us:

Van Houtte Coffee Services is a leading coffee services company with a rich heritage and a passion for delivering exceptional customer experiences. We offer exciting careers and growth opportunities in a dynamic and fast-paced work environment.


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