Sales Team Lead

4 weeks ago


Nanaimo, British Columbia, Canada END OF THE ROLL Full time

At END OF THE ROLL, we are seeking a highly skilled Sales Team Lead to join our retail team. As a Sales Team Lead, you will be responsible for overseeing the sales floor, managing sales staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Assign sales staff to duties and ensure the sales floor is adequately staffed.
  • Authorize payments by cheque and maintain accurate financial records.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Establish work schedules and ensure seamless day-to-day operations.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Organize and maintain inventory, ensuring accurate stock levels and efficient storage.
  • Supervise and co-ordinate activities of sales staff, providing guidance and support as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and handle heavy loads.
  • Attention to detail and ability to maintain accurate records.
Work Environment:
  • Urban area.
  • Retail business.
Transportation/Travel Information:
  • Public transportation is available.
Work Conditions and Physical Capabilities:
  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Handling heavy loads.
  • Combination of sitting, standing, walking.
  • Walking.
  • Standing for extended periods.
Personal Suitability:
  • Accurate.
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
Screening Questions:
  • Are you currently legally able to work in Canada?
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.

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