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Store Leader
2 months ago
We are seeking a highly motivated and experienced Store Leader to join our team at Winners. As a Store Leader, you will be responsible for leading a team of retail professionals to achieve sales results, manage expenses, and provide exceptional customer service.
Key Responsibilities- Store Operations: Oversee the day-to-day operations of the store, including sales, customer service, and inventory management.
- Team Management: Lead and develop a team of retail professionals, providing coaching, training, and feedback to ensure they have the skills and knowledge to succeed.
- Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
- Merchandising and Presentation: Work with the buying team to ensure that the store is visually appealing and that merchandise is displayed in a way that drives sales.
- Loss Prevention: Identify and implement strategies to reduce shrink and damages, ensuring that the store is secure and that inventory is accurately accounted for.
- Business Analysis: Conduct market research and analyze sales data to identify trends and opportunities for growth.
- Minimum 2-3 years of supervisory experience in retail, including operations, customer service, merchandising, and people management.
- Demonstrated management skills, with the ability to positively influence management and staff to act in the best interest of the company.
- Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, and coaching.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.