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Customer Retention Strategist

2 weeks ago


Canada High 5 Games Full time
Job Title: Customer Retention Strategist

High 5 Games is seeking a seasoned professional to lead our customer retention efforts. As a Customer Retention Strategist, you will be responsible for developing and implementing strategies to increase customer engagement and loyalty.

About the Role:
This is a critical position that involves analyzing customer data, identifying trends, and developing targeted campaigns to drive retention and revenue growth.

Key Responsibilities:
* Analyze customer data to identify trends and patterns
* Develop and execute targeted campaigns to drive retention and revenue growth
* Collaborate with cross-functional teams to develop and implement customer-centric initiatives
* Stay up-to-date with industry trends and best practices in customer retention and loyalty

Requirements:
* At least 2 years' experience working in an online, gaming, or fast-moving industry
* Minimum 4 years of relevant working experience in a similar role in the areas of marketing technology and paid digital media
* Strong analytical and problem-solving skills
* Ability to work effectively in a team environment

About Us:
High 5 Games is a leading provider of social casino games, with hundreds of titles played in 150 countries on six continents. We are dedicated to providing our players with the most entertaining social casino gaming experience on both web and mobile platforms.