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Care Coordination Manager

3 weeks ago

Victoria, British Columbia, Canada Recooty Full time

At Recooty, we are committed to providing exceptional mental health care services to our community. As a Care Coordination Manager, you will play a crucial role in leading our team of licensed care staff and working closely with our management team to deliver high-quality care and nursing oversight.

Key Responsibilities:
  • Manage day-to-day operations of licensed care staff, including licensed practical nurses, mental health workers, cleaning staff, and kitchen staff
  • Effectively plan, assign, and coordinate team resources to maintain a high standard of service
  • Delegate task oversight, related teaching, and process improvement
  • Evaluate and manage staff performance to ensure quality care and work performance in collaboration with the ICMH Human Resources department

You will be responsible for:

  • Providing direction and consultation to licensed practical nurses and mental health workers on the provision of care
  • Fostering family and client-centered care in a collaborative, positive work environment
  • Identifying and addressing risk management and quality issues with the leadership team
  • Participating in program, policy & procedure development and quality improvement initiatives