Retail Store Manager
3 weeks ago
Retail Store Supervisor Role
At Payless Truck Repair & Parts Ltd., we are seeking a skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties and provide guidance on sales techniques and customer service standards.
- Authorize payments by cheque and maintain accurate financial records.
- Establish work schedules and ensure adequate staffing levels to meet customer demand.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
- Supervise and co-ordinate activities of workers to ensure efficient store operations.
Requirements:
- 1-2 years of retail experience, preferably in a supervisory role.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure.
- Ability to work in a fast-paced environment with tight deadlines and multiple priorities.
- Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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