Warehouse Operations Manager
3 weeks ago
Job Summary
This position is responsible for analyzing and planning for operational success and customer satisfaction in a warehouse or station. The ideal candidate will monitor volume for respective clients and ensure client contractual compliance.
Key Responsibilities:
- Perform and review monthly financial reporting to analyze client profitability.
- Manage expense margins to achieve revenue goals.
- Ensure timely and accurate delivery of invoices to optimize management of customer accounts receivable.
- Delegate and prioritize workloads to employees to ensure customer deadlines and contractual requirements are met.
- Act as customer liaison and provide support for new opportunities and account implementation, problem resolution, and quality control.
- Participate in reviews and revisions of statements of work to accommodate changing customer needs and manage implementation of corrective action plans to address deficient performance areas and improve productivity.
- Conduct performance evaluations in a consistent, fair, and objective manner and encourage continuous performance improvement.
Requirements:
- Bachelor's Degree or International equivalent
- Basic knowledge of Finance and Accounting theory and principles
- Detailed understanding of supply chain concepts
UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed.
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