Technical Product Specialist

5 days ago


Toronto, Ontario, Canada EZRA Coaching Full time

We are seeking a Technical Product Specialist to join our team and take ownership of the PSA and Accounting system. As a highly organized and solution-oriented individual, you will oversee the system health and enhancements, ensuring that it meets the needs of our customers and supports the growth of our business.

The Role

This role involves translating end-to-end business operations into an agile product development process, driving efficiency in overall collaboration, providing visibility and accountability, and proposing workshops to gain alignment. You will also be responsible for ensuring role clarity and timely communication, managing senior stakeholders, connecting the dots across related initiatives, and understanding platform components.

You will work closely with various stakeholders, including senior leadership, to leverage technical expertise to effectively communicate needs, establish and maintain processes, monitor and prioritize the EZRA backlog, evaluate reporting capabilities, and interface between business and technology teams.

About You

To succeed in this role, you should have 5-7 years of experience in an operational or project or product manager role, excellent project management skills, experience working on a Product team with strong technical acumen, and experience in system implementation and agile product development. You should also have deep knowledge of platform components, the ability to manage cross-functional deadlines, and experience managing, influencing, and communicating with senior stakeholders.

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