Insurance Claims Specialist

2 weeks ago


Edmonton, Alberta, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. As a Field Claims Representative II, you'll play a critical role in achieving this purpose.

The ideal candidate will have a university or college degree and at least 3 years of experience as an adjuster, preferably on the road. You'll be responsible for evaluating and analyzing information gathered, insurance wording, and damages to determine what is covered in each situation. You'll also negotiate with clients, claimants, attorneys, and insurers to settle claims within your authority.

We offer a dynamic work environment, flexible work arrangements, and a comprehensive benefits package. You'll have access to tools and resources to support your physical and mental health, as well as opportunities for professional growth and development.

As a Field Claims Representative II, you'll be empowered to be and do your best every day. You'll work collaboratively with various teams, including appraisal, underwriting, and legal, to ensure effective cost management and monitor current trends in insurance products, appraisal, and investigation techniques and services.

Key responsibilities include:

  • Evaluating and analyzing information gathered, insurance wording, and damages to determine what is covered in each situation.
  • Negotiating with clients, claimants, attorneys, and insurers to settle claims within your authority.
  • Managing field assignments on behalf of internal adjusters.
  • Collaborating effectively with various teams, including appraisal, underwriting, and legal.
  • Ensuring effective cost management.
  • Monitoring current trends in insurance products, appraisal, and investigation techniques and services.

Key qualifications include:

  • University or college degree or equivalent combination of education and experience.
  • At least 3 years of experience as an adjuster, preferably on the road.
  • Valid driver's license and good driving record.
  • Ability to travel on short notice.
  • Knowledge of insurance products.


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